With the arrival of the PlayStation 5 and a new generation of incredible games on the horizon, we’re celebrating some of the most iconic games on PlayStation with exciting virtual experiences with some of PlayStation’s biggest heroes including Daisuke Tsuji (Jin Sakai) from Ghost of Tsushima, Yuri Lowenthal (Peter Parker / Spider-Man), & Tara Platt (Yuri Watanabe) from Marvel's Spider-Man, Nadji Jeter (Miles Morales) from Spider-Man: Miles Morales, and Troy Baker, from The Last of Us.
Here’s what to expect on Saturday, November 28:
- Free content on YouTube
- One-on-one meet and greets available for purchase
- Personalized video messages available for purchase
- Autographs available for purchase
- VIP Live Autographs available for purchase
Want to pledge your sword to the Ghost of Tsushima? Got a burning question for your favorite web-slinging superhero? Want to know what it’s like fighting alongside Spidey and an NYPD cop? This is your chance to find out.
Free YouTube Content
Look out for exclusive interviews with our guests, fun games and more coming to you free across our YouTube channels in the next few weeks.
One-on-One Meet and Greets
Join us Saturday, November 28 for your chance to have a one-on-one chat with your favorite stars.
See the full list of times for meet and greets and purchase yours here.
Got a question about Meet and Greets? Check out the FAQs here.
Each ticket for a one-on-one meet and greet comes with a video recording of the chat that will be available shortly after the event for you to download and keep!
Personalized Video Messages
Your favorite celebrity will record a video message just for you or your loved ones! Request a message for a shout-out, birthday, wedding, congratulations or holiday. You can watch download, share, and keep your video forever.
Got a question about Personalized Video Messages? Check out the FAQs here.
Fans who purchase an autograph will get a photo signed by their favorite celebrity mailed to them! You’ll have a variety of 8”x10” photos to choose from and can even get your photo personalized.
VIP Live Autographs are a new offering where you’ll have access to an exclusive stream on November 28 with the talent who will answer questions, give you a shout-out and sign autographs while you watch.
See the full list of times for Live Autographing and purchase yours here.
If you’d prefer a standard autograph from one of our guests, a limited number of these will also be available.
Got a question? Head over to Epic Photo Ops to see their full FAQs.
Who could you meet?
Tara Platt has performed internationally in film, TV, animation and theatre, including: Marvel’s Spider-Man, DC VS MK, League of Legends, Hearthstone, Fire Emblem Three Houses, Legion of Superheroes, Naruto, Persona, Ducktales, Where’s Waldo, Sailor Moon, Ben 10, Saints Row, Drakengard3, RWBY, Gundam Unicorn, and Sunset Overdrive.
Yuri Lowenthal is a writer & actor known primarily for games and animation, including games such as Marvel’s Spider-Man, Dragon Age, Prince of Persia, Sunset Overdrive, Persona, Saints Row, .//Hack, Minecraft Story Mode, shows including Legion of Superheroes, Afro Samurai, Young Justice, RWBY, Camp Camp, Spy Kids: Mission Critical, Ducktales, Space Racers, Where’s Waldo, Batman Ninja, Gotham By Gaslight and Ben 10 and popular anime: Naruto, Tiger & Bunny, Gurren Lagann, just to name a few.
Daisuke Tsuji is an actor known for a variety of roles across television, including the portrayals of Crown PrinceAkihito in The Man in the High Castle and Yoshi Takatsu in Brockmire. Not restricted to live action roles, Tsuji has also been involved with a number of video games by providing the voice of Li Phang in Prey: Mooncrash, Katsume ‘Specialist Recon’ Kimurain Call of Duty: Black Ops 4and The Musician in Death Stranding and, most impressively, the motion capture and voice for the leading role of Jin‘Ghost’Sakai in Ghost of Tsushima.
After a fan favourite appearance in 2018’s Spider-Man, Nadji Jeter is about to explode into the gaming scene staring as the newest web-slinging kid on the block in Spider-Man: Miles Morales. Nadji also voices the character in Marvel Ultimate Alliance 3: The Black Order & the Spider-Man animated series. Nadji has appeared in a number of films including Grown Ups and Grown Ups 2, The Fifth Wave, Dance Camp, and Wonder.
Troy Baker is the voice of Joel Miller from The Last of Us, as well as the voice of Booker DeWitt in Bioshock: Infinite. In the Batman: Arkham series of games, he voices Joker, Two-Face, and Robin. Troys credentials extend beyond voice acting, as he was previously the lead singer and rhythm guitarist for band Tripp Fontaine.
Participating in One-on-One Meet and Greets.
Got questions? We’ve got answers.
Digital Meet and Greets
What is a digital meet and greet?
Fans who purchase a digital meet and greet opportunity will be provided with a window of time to talk to a celebrity exclusively via video chat. A recording of your session will be available to view no more than 5 business days after the event.
What do I need to participate in a digital meet and greet?
- Your order confirmation email for the meet and greet (click on the “View Your Order Online” button to access the session lobby).
- A reliable internet connection
- A supported web browser - Chrome, Firefox (for Android or Linux), Safari 11 (iOS), Chrome Firefox or Safari 11 (macOS), Chrome, Firefox or Edge (Windows)
- A working webcam connected to your device or camera on your phone or tablet
- A working microphone connected to your device
Is there a limit to how many digital meet and greets are sold?
Yes, there is a limited amount available, so we recommend buying early before they sell out. Additional time slots may be made available subject to availability
Can I have my family and/or friends join me in my digital meet and greet?
Others are certainly welcome if they are in the same physical location as you on the same device, but another person would not be able to “virtually” join the chat from a different location. They would have to buy a separate meet and greet. Please be mindful of current social distancing rules; we do not advise taking part in a meet and greet with someone outside of your household.
Can I buy more than one digital meet and greet experience?
Yes, we do allow purchases of multiple meet and greets.
How do I join a digital meet and greet?
To access the waiting room for the digital meet and greet, click on the “View Your Order Online” button in your confirmation email. You will be brought to a confirmation webpage. When you scroll down to the “Your Order” section, you will see a rectangle containing the meet and greet details. Click the button that says “Click Here to Access Session Lobby” to enter the waiting room.
All ticket times are listed in EST, GMT, and PST, so if you live outside these time zones, please make sure you are aware of your time difference. You can find a time zone converter here.
Please note: Multiple fans have purchased digital meet and greets for the same time. This means that your meet and greet may not start at exactly the time on your ticket and you will wait in the lobby until your turn (Pro-tip: this is a great time to grab a snack or take a bathroom break!). Not to worry – we have allowed enough time within these sessions for you to get the full meet and greet experience and if you are not at your computer when we come to you, we will place you back in the waiting room.
But what if I need a bathroom break or leave my computer temporarily during this window?
Don’t worry, if we come to you and you are not at your computer we will place you back in the waiting room and come back to you again later.
What happens during the digital meet and greet?
You will have the opportunity to ask questions and chat with the celebrity during your allotted time. To make the most of your one-to-one time, here are some tips to help you prepare:
- Pick a quiet location to avoid distractions
- Think of questions you want to ask ahead of time and write them down. Try to ask questions that have shorter answers.
- Be patient – remember there are others in line and that you’ll have to wait your turn.
- Express frustration with the process in the chat with the celebrity. They do their best to be accommodating of all fans.
- Ask inappropriate questions or do anything makes the other party feel uncomfortable in any way. Celebrities have sole discretion to determine which questions to answer, and if any interaction is deemed as inappropriate conduct then videos will terminated and withheld. Character voices cannot be guaranteed and celebrities will not endorse any products / companies during the session.
- Take pictures or recordings of the meet and greet. All celebrities feel differently about selfies and we ask that you respect their personal wishes. Specific allowances or restrictions will be specified on your ticket. If a celebrity allows selfies, ALWAYS ask before taking the photo.
OTHER IMPORTANT INFO
- There will be a timer in the chat so you will know when your session time is coming to an end, when you see the timer make sure to wrap up!
- Your session will be recorded and shared with you as a keepsake, but please let the admins know if you would prefer not to have the session recorded.
- If persons under 18 are present during a live session, they MUST be accompanied at all times by an adult.
- No profanity.
- No nudity.
Can I take pictures or record the session?
Candid photos and recording are strictly not allowed. All celebrities feel differently about selfies and we ask that you respect their personal wishes. Specific allowances or restrictions will be specified on your ticket. If a celebrity allows selfies. ALWAYS ask before taking the photo.
Remember that you do get a recording of the conversation so we suggest you make the most of your time in the session and look forward to downloading a video memento afterwards!
I had technical difficulties, or I lost my connection, or something came up and I had to leave. This resulted in my missing my scheduled 1:1 meet and greet time slot. Can I get a refund?
Unfortunately, we are not able to offer refunds if you miss your time slot for any reason, so please make sure you are prepared before the session begins.
Are you able to provide technical assistance or advice?
If something goes wrong within the video chat, technical assistance will be provided. We unfortunately cannot offer any outside assistance and ask that those who purchase have or develop a working knowledge of the technology involved.
Personalized Video Messages
What is a personalized video message?
Your favorite celebrity will record a personalized video message just for you or your loved ones based on the script/instructions you give us (250-character limit). You can request a video message for a personal connection, shout-out, proposal, surprise or for a holiday. A personalized video is a great gift for a birthday, wedding, congratulations and much more. You can watch, download, share, and keep your video forever. Make sure you tell us the following in your message instructions:
- Your name and, if a gift, the name of the person it is for
- Enter details such as interests, hobbies, hometown, birthday, age etc. so that the celebrity can make the message as personalised as possible.
Video messages will be about 30 to 60 seconds in length.
I have ordered a personalised video message, what happens now?
The celebrities will record the messages the week of November 30 and you will be emailed a link to download your video no later than December 16. Please note that celebrities have sole discretion to determine what it is appropriate to say. Character voices cannot be guaranteed and celebrities will not endorse any products/companies during the video.
Got a question? Head over to Epic Photo Ops to see their full FAQs.
Other Important Info
I bought a ticket to a paid event but the talent had to cancel. Will I be refunded?
Absolutely. In the unlikely event that something unforeseen happens and prevents the talent from participating in one of our ticketed events, we will automatically refund the full amount of your purchase to your original form of payment. No action is needed on your part. We will send out an email to inform you of the refund. Please allow 5 business days for it to show on your statement.
What if I have a question that’s not answered here?
Please reach out to our customer service team at firstname.lastname@example.org and they will be happy to assist you.